Returns/Exchange Policy
Welcome to Trinkets by CoTiZhay's Returns/Exchange Policy page. We want to ensure that you are satisfied with your purchase and understand our policy regarding refunds and exchanges.
Refund Policy
At Trinkets by CoTiZhay, we offer refunds within the first 7 days of your purchase. If 7 days have passed since your purchase, unfortunately, we will not be able to offer you a refund.
Exchange Policy
We also provide exchanges for items that are damaged or defective. Please contact us within 7 days of receiving your order to arrange for an exchange.
Return Process
To initiate a refund or exchange, please contact our customer service team with your order details. We will guide you through the process and ensure a smooth transaction.
Need assistance?
If you have any questions or concerns about our Returns/Exchange Policy, please don't hesitate to contact us. Our team is here to help.